1. Introduction
At Aito Bazar, we value your satisfaction and strive to provide high-quality products. If you are not fully satisfied with your purchase, our Return Policy outlines the terms and process for returns and exchanges.

2. Eligibility for Returns
- Items must be returned within 7 days of delivery.
- The product must be unused, in its original packaging, and in the same condition as received.
- Certain items such as perishable goods, personal care products, and sale items may not be eligible for return.

3. Process for Returns
- Contact our support team at aitobazar.shop@gmail.com or call +88 09617 400821 to initiate a return.
- Provide your order number, reason for return, and clear photos of the product if requested.
- Once approved, you will receive instructions for returning the item.

4. Refunds
- Refunds will be processed after the returned product is received and inspected.
- Refunds will be issued to the original payment method within 7-10 business days.
- Shipping fees are non-refundable.

5. Exchanges
- Exchanges are subject to product availability.
- If the replacement item is unavailable, a refund may be issued instead.

6. Damaged or Defective Products
- If you receive a damaged or defective item, notify us within 48 hours of delivery.
- We may request photos or additional details to process the claim quickly.

7. Non-Returnable Items
- Certain categories of products, such as intimate or sanitary goods, gift cards, and downloadable software, cannot be returned.

8. Contact Us
For any questions or assistance regarding returns, please contact:
Aito Bazar
Road 03, Sector 05, Uttara
Phone: +88 09617 400821
Email: aitobazar.shop@gmail.com